What am I responsible for?
FOR DEALERS & SERVICE PARTNERS
Stay connected throughout ownership.
Keepr creates continuity between the asset, your customer, and the people who help care for it, so everyone can work from the same ownership context.
One asset. One Playbook. Everyone knows what comes next.
ContinuityConnection. Customer retention.
You, your customer, and the asset on the same Playbook.
THE BUSINESS CASE
Continuity creates connection. Connection creates retention.
The customer relationship does not have to depend entirely on remembering who to call, which advisor handled the last visit, where the paperwork lives, or whether the customer is still under warranty.
Keepr keeps the relationship connected around something persistent: the asset. People change. Advisors change. Technicians change. Owners can change. The asset and its history continue.
It does not replace the phone calls, emails, texts and personal relationships that already make the customer experience work. It gives those conversations better ownership context.
THE SHARED PLAYBOOK
You, your customer, and the asset should be on the same Playbook.
OEM knowledgeManualsRecommended careWarrantyAsset historyOwner context
ASSET PLAYBOOK
What needs attention?
What work needs to happen?
WORK → PROOF → HISTORY → NEXT ACTION
Keepr helps turn the knowledge around an asset into an ownership Playbook that can evolve with the asset. The owner remains in control. The dealer and trusted providers can collaborate around the appropriate work. Completed work comes back as history and proof. The Playbook moves forward.
COLLABORATIVE CARE
Turn the Playbook into action.
Not another static maintenance checklist. Keepr is being built to connect the Playbook to actual ownership.
Seasonal care → ActionWarranty requirement → ActionRecommended service → ActionOwner-reported issue → Diagnosis pathCompleted work → ProofUnfinished recommendation → Next Action
Know what needs to happen. Know who’s responsible. Know when it’s complete. Keep the proof with the asset.
RETENTION
Give customers a reason to stay connected.
The strongest dealer relationship is not created by another marketing campaign. It is created by continuing to be useful.
When the owner can see who supports the asset, what’s coming next, what the dealer has already done, what was recommended, what the warranty requires, and what proof exists, the dealer remains part of the ownership experience.
Stay relevant beyond the transaction and beyond the warranty period.
THE EXPERIENCE
Everyone stays on the same Playbook.
Are we ready for the season?
Looks at the asset’s Playbook, history, applicable requirements and open needs.
Sees the appropriate owner-approved context and work.
Completes the work and contributes proof.
Knows what’s complete and what’s next.
RELATIONSHIP CONTROL
Keepr connects the relationship. It doesn’t own it.
Owner controlledDealer connectedOEM informed where appropriateProvider participation boundedAsset history portableNo participant automatically gains access to everything
The relationship can continue without requiring one party to control all the data.
KEEPR ENABLED
Start the relationship connected.
When an asset arrives Keepr Enabled, the dealer and customer do not start with an empty account. The identity, systems, OEM resources, applicable Playbooks and dealer relationship can already be connected.
ServiceHistoryActionsProofRelationships
Continuity. Connection. Retention.
Keep your customer connected to the people who know how to care for what they own. Start with one asset, one customer, and one real piece of work.
Keepr Enable One Customer Asset