Keepr Support

Contact us

Email support@keeprhome.com. Describe what you were trying to do, what happened, the approximate time and timezone, and whether you were using the Keepr app, a web browser or ChatGPT. Include your device and browser or app version if known. Screenshots can help, but remove private information that is not needed.

Do not send passwords, verification codes, access tokens, payment card details or identity documents in your support message.

An invitation or QR link opens a blank page

Check your connection and try reloading once. If possible, open the shared link directly in your browser. If it remains blank, send support the invitation URL, time and device details. Do not include secret or session-bound links. Tell us whether the problem began after scanning a QR code or opening a shared link.

Connecting Keepr to ChatGPT

Use the connection instructions presented in Keepr Settings for your account. Availability depends on the release status and the requirements of your ChatGPT account. If the integration is not available, contact support; do not use a development entry as a customer installation path.

If Keepr does not appear in search, or connection stops during sign-in or consent, contact support and describe the last screen you saw.

Permissions and disconnecting

Read permissions let supported tools retrieve your authorized records. Write permissions allow supported changes, with additional approval where required. Check the selected asset or system before approving a change.

Disconnecting agent access stops future access through that connection. It does not delete Keepr records, reverse saved changes or erase information already shared with another service.

Corrections, privacy and deletion

Deactivation pauses your Keepr account; it does not delete your information.

Account deletion must currently be requested through support@keeprhome.com. After verifying your identity, we will review your request and explain the deletion process, expected timing and any required retention.

For corrections, exports or privacy questions, email support@keeprhome.com. Do not attach unnecessary private records. We may verify your identity before making account changes.

Account deletion must not automatically delete assets, systems or their continuity history. We review ownership and authorized relationships separately from the departing account’s personal information. Private documents and identifying information require individual review; preserving an asset’s history does not authorize retaining all personal information or granting additional access.